Loved By Guests

19 February 2020

We are delighted to have been recognised for the prestigious 'Loved by Guests' award by our trusted partner, It is a testament to the hard work and dedication of our teams that two of our Spanish resorts have been acknowledged in this manner.

Macdonald La Ermita Resort and Macdonald Doña Lola Resort, along with our other Spanish properties, have consistently been recognised within the travel industry for their excellent customer service including entry into the Tripadvisor Hall of Fame and awards from

The 'Loved by Guests' global awards celebrate the properties that guests are excited to talk about. These awards are given to the “best of the best” partners — those who go the extra mile to delight travelers.

To find the most loved properties for 2020, experts from analysed millions of verified guest reviews and ratings to select only the best for this 'Loved by Guests' accolade.