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YOU WILL CONTINUE TO RECEIVE THE WARMEST WELCOME

Our lobbies, receptions and lounges are the heart of the hotel experience and the first areas guests encounter on their visits. Often these are the hub of our hotels and resorts, with our staff welcoming, advising and interacting with guests. While we will need to observe social distancing and we want to continue to give our guests the best service and the warmest welcome, this will require the introduction of significant, additional monitoring with new procedures and measures to make 'the new normal' a safe but welcoming environment. Find out more by viewing our document below.