Q: What time is breakfast?

Breakfast is served daily in The Solent 7am – 10.30am.

Question 1

What time is check in and check out at Elmers Court?

Accepted Answer

Hotel guests can check in from 3pm and check out is at 11am. Self-catering guests can check in from 5pm and check out is at 10am.

Question 2

Is there disabled access at Elmers Court?

Accepted Answer

Please contact the reception team in advance of your stay to ensure you are allocated a fully accessible hotel room or apartment. Not all of our accommodation is fully accessible.

Question 3

Is Elmers Court child friendly?

Accepted Answer

Yes, children under 12 go free when staying with adults. We have a variety of interconnecting hotel rooms, including some with bunk beds for smaller children. Our self-catering apartments have several twin rooms and ideally suited for families.

Question 4

Are you dog friendly?

Accepted Answer

Dogs are allowed in our self-catering Classic Extra Two Bedroom Apartment with Patio and Shared Garden. Please contact reservations to ensure you have booked a dog friendly accommodation option in advance of your stay. Dogs are not allowed access to the Manor House or leisure facilities. Charge is &pound;15 per dog.
Registered guide, accessible or hearing dogs are allowed full access to the hotel.

Question 5

Does the resort have parking?

Accepted Answer

Yes, we have one large car park and additional parking next to some of our self-catering apartments.

Question 6

What time is breakfast?

Accepted Answer

Breakfast is served daily in The Solent 7am &ndash; 10.30am.

Question 7

Do you have a restaurant on site?

Accepted Answer

We have 2 restaurants on site. The Waterford Restaurant and The Solent. Takeaway is also available from The Solent. Packed lunches are available to order from reception, please provide us 24hrs notice.

Question 8

Do I need to book dinner?

Accepted Answer

We would advise booking dinner prior to arrival or on check-in, particularly on weekends and during school holidays.

Question 9

How do a I book afternoon tea?

Accepted Answer

You can book online here or contact reception.

Question 10

What is my dinner allowance on my package?

Accepted Answer

For guests who booked on a dinner, bed & breakfast rate, dinner allowance is &pound;30 per adult. Children under 12 do not receive a dinner allowance. If you booked through a third-party website, please check your allowance with your booking agent.
Both of our restaurants are available to all guests and takeaway is available at Gio&rsquo;s Ristorante.

Question 11

Can I use the spa during my stay?

Accepted Answer

Our spa is open between 8am - 8pm. Guests can use the facilities free of charge.
Please be advised that this is based on a first come, first served basis. Treatments are available at an extra cost and can be booked online or at reception.

Question 12

Can I access the leisure and spa facilities during my stay?

Accepted Answer

Yes, the leisure facilities are available to all guests free of charge. Elmers court also has a pitch & putt, tennis courts, croquet and more. View all leisure facilities available at the resort here.

Question 13

Can you recommend a local taxi service?

Accepted Answer

Yes, we can recommend a variety of local taxi services:

Grosvenor - 01590 688888                           
  Margrave - 01590 675840
  Trident - 01590 636420
  All Port - 01425 611111

Question 14

How do I visit the Isle of Wight?

Accepted Answer

The ferry port is located only 5 minutes walk from the resort. The ferry runs every hour and only takes 25 minutes to cross. It is suitable for both car, bike and foot passengers. Find out more and book your tickets online here.

Question 15

Can you help advise and book in local activities?

Accepted Answer

Yes, our reception team are happy to advise on local activities and attractions nearby and how you can book any tickets required. Click here to find out more about thing you can do during your stay.

Question 16

Is WiFi available?

Accepted Answer

Yes, WiFi Is available within all hotel rooms and apartments, as well as public areas.

Question 17

Do you have a guest laundry service?

Accepted Answer

The guest laundry is located by the Manor House and is open from 9.00am to 8.00pm daily. The washing machine & dryer are coin operated. Washing powder is also available. Please remove all washing and drying from the machines immediately as the cycle finishes, so that other residents can use the facilities.

Macdonald Hotels Gift Vouchers

Explore the Solent Coast

Spa Breaks

A Day for You, Made By Us

Christmas at Elmers Court

Frequently Asked Questions