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Coronavirus (COVID-19) Update

--- Updated 1730 hrs, Wednesday 24th March ---

 

Following the evolving situation regarding Coronavirus (COVID-19), we will update this page on a regular basis to let you know what Macdonald Hotels are doing to support you and your travel plans.

We continue to be hugely grateful for your custom and especially for the many kind words we have received from guests at what is a difficult time for everyone in the hospitality industry. Your words of support and encouragement are appreciated by everyone at Macdonald Hotels. Click here for a letter from our Chairman dated Sunday 22 March.

Latest News

All of our hotels and UK resorts are closed temporarily, effective immediately, in line with latest Government guidelines. In addition, all of our golf courses are also closed temporarily.

Vital Health & Wellbeing Clubs and Spas are also temporarily closed after government instruction. Information on membership payments and direct debits - click here

Safety

The safety and security of our guests and employees remains our #1 priority

We are closely following all NHS and Government guidelines and we would ask you also to support us in that process to help minimise the risks of spreading Coronavirus

With our hotels temporarily closed, we continue to review guidelines from government daily. We also track the movements and well-being of all our employees and update our internal policies as any situation changes

We continue to review, update and communicate our Coronavirus policy throughout our business and to our customers

For more information, please consult the UK Government's Coronavirus page www.gov.uk/government/collections/coronavirus

Hotel Bookings

For reservation enquiries for arrivals between 24th March and 31st May 2020, see contact details below. All future date arrivals are assumed to be taking place at this stage. These dates will be reviewed regularly in line with government guidelines and updated accordingly. Thank you for your understanding.

For Leisure, Spa & Golf bookings please email enquiries@macdonald-hotels.co.uk

For Meeting & Special Events, including Weddings please email conference@macdonald-hotels.co.uk

Our terms and conditions are displayed here.

What You Can Do

We fully support NHS advice regarding hand-washing to minimise the spread of Coronavirus and prevent more Covid-19 cases. You may find the below video and graphic informative and practical. PLEASE STAY HOME, unless you are following exceptions as outlined by the UK Government in their most recent guidance.

NHS hand-washing advice

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