We’ve answered some of our most common questions below.
Check-in is from 3.30pm and check-out is at 11am.
Yes, the hotel is fully accessible to wheelchair users.
Guide & service dogs are welcome and stay for free. Pet dogs are welcome at a charge of £20 per night.
Yes, Vellore is available for more formal dining and the Drawing Room is ideal for light-bites and afternoon tea. Room service is also available 24 hours a day.
Parking is complimentary for guests staying on certain packages.
Children up to 14 years old are welcome to use the swimming pool between 8am - 11am and 3pm - 6pm within designated children's lanes and must be accompanied by an adult. Children under 16 are only permitted to use our indoor pool.