Useful Information About Our Hotel

• • Check In/Out

    Check-in time at The Roxburghe Hotel is 2pm and we ask that you check out of your rooms by 11am on the day of departure. We can offer late check-out on request, subject to availability (fees apply). If you need to check in early, please enquire at Reception (subject to availability, fees apply).

    Directions

• • Children

    Children are welcome throughout The Roxburghe Hotel when accompanied by an adult. Cots and highchairs can be provided on request and special children's menus are available. Children are not allowed in the Consort Bar.

• • Cancellation Policy

    To avoid unnecessary cancellation fees, if you need to cancel your booking at The Roxburghe Hotel please see our full booking Terms & Conditions.

• • Pets

    Pets are not allowed at The Roxburghe Hotel

• • Security

    Your safety, security and comfort are our priority at The Roxburghe Hotel. Security cameras operate throughout the hotel and car park, there are safes in every guestroom and our Reception desk is staffed 24 hours a day.

• • Parking

    Car parking is available at The Roxburghe Hotel and can be booked direct with the Concierge.

    Directions

• • Environmental

    At The Roxburghe Hotel we care for the environment. We operate a company-wide Environmental and Sustainability Policy so you can choose our hotels with a clear conscience. As part of our commitment, we operate sustainable purchasing arrangements with the suppliers of our food, consumables, equipment, energy and chemicals. We actively minimise waste through the recovery and recycling of materials, effective energy efficiency measures, a comprehensive pollution prevention policy and responsible use of transport; and we consistently review our standards in alignment with environmental guidelines.

• • Accessibility

    The Roxburghe Hotel offers accessible rooms and accessible parking spaces. Guide dogs are welcome.

• • Booking Terms and Conditions

    Please see our booking terms and conditions for full information.

• • Allergies

    Please advise us when booking if you suffer from allergies so that we can make your stay at The Roxburghe Hotel as comfortable as possible.

• • 2009 Scottish Hotel Awards

    The Roxburghe Hotel - Proud Winners of the following 2009 Scottish Hotel Awards:

    Chef Medailles d'Or for Dinner Excellence - Alistair Stewart

    Conference & Events Commendation - Cheryl Burns

    Housekeepers of the Year - Gill Barrie

    Concierge of the Year - Gavin Stirling

    Bedroom Design Commendation - The Roxburghe Hotel

    Rising Star Industry Contributor - Chris Wayne-Wills, General Manager