Personal information is private.
Macdonald Hotels & Resorts are committed
to preserving the privacy of all visitors to our website at
www.Macdonaldhotels.co.uk. Please read the following privacy policy
to understand how we use and protect the information that you
provide to us.
By registering or placing an order on this website, you consent
to the collection, use and transfer of your information under the
terms of this policy.
Information that we collect from you:
- When you visit, register or order products or services on www.Macdonaldhotels.co.uk you may be asked to provide
certain information about yourself including your name, contact
details and credit or debit card information.
- We may also collect information about your usage of our website
as well as information about you from messages you post to the
website and e-mails or letters you send to us.
- To maintain customer service standards and to assist staff
training, we may record and monitor incoming calls.
Use of your Information:
- Your information will enable us to provide you with access to
all parts of our website and to supply the goods or services you
have requested. It will also enable us to bill you and to contact
you where necessary concerning your orders. We will also use and
analyse the information we collect so that we can administer,
support, improve and develop our business.
- In particular, we may use your information to contact you for
your views on our services and to notify you occasionally about
important changes or developments to the website or our services.
Further, where you have consented, we might also use your
information to let you know by email about other products and
services which we offer which may be of interest to you. If you
change your mind about being contacted in the future, please let us
know.
Disclosure of your Information:
- The information you provide to us may be accessed by or given
to third parties some of whom may be located outside the European
Economic Area who act for us for the purposes set out in this
policy or for other purposes approved by you. Those parties process
information, fulfil and deliver orders, process credit card
payments and provide support services on our behalf. We may also
pass aggregate information on the usage of our website to third
parties but this will not include information that can be used to
identify you.
- Where you have consented when providing us with your details,
we may also allow carefully selected third parties, including other
companies in our group, to contact you occasionally about products
and services which may be of interest to you. They may contact you
by e-mail. If you change your mind about being contacted by these
companies in the future, please let us know at customer.services@Macdonald-hotels.co.uk
- Finally, if our business enters into a joint venture with or is
sold to or merged with another business entity, your information
may be disclosed to our new business partners or owners.
- Countries outside the European Economic Area do not always have
strong data protection laws. However, we will always take steps to
ensure that your information is used by third parties in accordance
with this policy.
- Unless required to do so by law, we will not otherwise share,
sell or distribute any of the information you provide to us without
your consent.
Subscribing to Macdonald Hotels &
Resorts.
- If you subscribe to Macdonald Hotels & Resorts, then we
will simply retain your email address, which will be added to the
Macdonald mailing list giving details of new products,
competitions, promotions and offers.
Anything else?
Security and Data Retention:
- We employ security measures to protect your information from
access by unauthorised persons and against unlawful processing,
accidental loss, destruction and damage. We will retain your
information for a reasonable period or as long as the law
requires.
Changes to our Privacy Policy:
- Any changes to our privacy policy in the future will be posted
to the website and, where appropriate, through e-mail
notification.
- Please be aware that we do not accept dogs at the hotel, with
the exception of Sight Assistance Dogs, for the partial sighted or
blind.
Contact:
All information is retained on our secure servers.
If you have any further questions around our privacy policy,
please email customer.services@Macdonald-hotels.co.uk
