To all it may concern
It was my privelage to help Laura and Ross Sutherland celebrate
their marriage at Norwood Hall on the 12th November. On our return
today, I was so impressed with our stay I felt I had to write to
thank you all.
I have been impressed with the friendly professionalism of the
staff at Norwood Hall throughout, from making our initial
reservation to departing this morning, nothing has been too much
trouble and we were made to feel welcome straight away. This was
despite us (a family of 4 with 2 small boys) arriving early and
requesting that we might have early access to our room in order to
change for the wedding. Despite the hotel being very busy due
to a wedding the previous day as well, this appeared to be no
trouble and was duly arranged with no fuss at all for which we are
The warm, excellent service continued throughout the wedding
reception (and even when tested by our children excitedly running
around while staff were clearing the dinner away), through to
breakfast and our departure.
I must commend you all fo the warm feel to the hotel and the
excellent level of service and communication that the staff
Thank you for such a wonderful stay.
Mrs Jane Whitehorn