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HomeOur HotelsMacdonald Marine Hotel & SpaTestimonials
Macdonald Marine Hotel & SpaCromwell RoadNorth Berwick, East LothianEH39 4LZTel 0844 879 9130International +44 1620 897300
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These are just some of the lovely things guests have said after
staying at Macdonald Marine Hotel & Spa.
This experience was entirely due to the courteous &
solicitous service we received from your staff; nothing was
ever too much trouble for them and we were made to feel both
welcome & 'special'. It is without doubt one of the
nicest hotel experiences that we have ever had.
The food was really delicious and the staff friendly and
welcoming with the service being excellent.
I recently emailed to congratulate the Macdonald Marine Hotel
& Spa on our experience at our wedding. Myself and
husband returned to the hotel one month after our wedding as a mini
honeymoon without our children. On check-in Fiona McKnight
recognised us, congratulated us on our wedding and asked how our
honeymoon was in Legoland and our stay at Macdonald Berystede Hotel
& Spa. I know that there must be 100's of guests a month
and for Fiona to know us was truly lovely. Kevin and Craig
(from the Bbr) both recognised us, made our stay amazing. We have
now stayed at the hotel a lot over the past year!
I have to say the Hotel was as good as if not better than
we expected. The staff were extremely pleasant and helpful. We got
a Classic Room, (expect this is a standard room) which was quite
compact but very nice all the same. We had the usual en-suite etc
but pleasantly surprised with a sea view. We were bed &
breakfast and evening meal. All were superb. Hotel was very clean
and tidy and well presented.
What a lovely weekend. Room really very nice, but the best
bit was the staff. All so helpful and friendly could not ask
for better service and this with the great food what a great
Anniversary we had.
The reception staff were lovely when we arrived and also Stephen
and his staff in the restaurant were amazing. Food was
fabulous and staff were so attentive and made our stay so
The room was extremely clean, huge with an extremely comfy
bed. The food was exquisite both evenings and staff were friendly
and more than helpful bringing us non-feather pillows when asked.
The hotel itself was impressive with a super view.
High standards throughout, we will consider Macdonald Hotels
now for future stays.
I just wanted to let you know it was a fantastic experience, the
spa and treatments were lovely, the meal in the restaurant was
outstanding, so much so I am trying to book another Spa day as soon
The staff were friendly, polite and extremely helpful. Everyone
made our stay truly memorable. The Gala dance was great.
Our party consisted of 10 including an 85 year old and a two
year old and we all felt very welcome and valued.
The rooms were lovely and our room 211 had a nice touch with the
lovely note of welcome, bottle of wine and truffles.
Reception staff were very helpful especially Rebecca who
couldn't have done more, organising room service for one of the
party who was unable to attend the gala evening because of her 2
year old and attending to our requests
The food including room service was exceptional and
enjoyed by everyone. The breakfast itself was fab! Oh and the
afternoon tea was a really nice touch. Thanks also to Jen who did a
fantastic job getting the booking sorted out and being very patient
will all my requests.
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