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HomeOur HotelsMacdonald Marine Hotel & SpaTestimonials
Macdonald Marine Hotel & SpaCromwell RoadNorth Berwick, East LothianEH39 4LZTel 0844 879 9130International +44 1620 897300
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These are just some of the lovely things guests have said after
staying at Macdonald Marine Hotel & Spa.
We wanted an informal gathering for friends and family to
remember my Mother who passed away in May. It was a wonderful day
and one I will remember with happiness. Kevin Clark the Bar Manager
in particular who understood exactly what we wanted and provided a
service to suit the occasion perfectly.
One member of staff I felt really went the extra mile and helped
resolve the situation and arranged for the items to be sent to the
correct address. Her name was Elana (I didn't get her
This experience was entirely due to the courteous &
solicitous service we received from your staff; nothing was
ever too much trouble for them and we were made to feel both
welcome & 'special'. It is without doubt one of the
nicest hotel experiences that we have ever had.
The food was really delicious and the staff friendly and
welcoming with the service being excellent.
I recently emailed to congratulate the Macdonald Marine Hotel
& Spa on our experience at our wedding. Myself and
husband returned to the hotel one month after our wedding as a mini
honeymoon without our children. On check-in Fiona McKnight
recognised us, congratulated us on our wedding and asked how our
honeymoon was in Legoland and our stay at Macdonald Berystede Hotel
& Spa. I know that there must be 100's of guests a month
and for Fiona to know us was truly lovely. Kevin and Craig
(from the Bbr) both recognised us, made our stay amazing. We have
now stayed at the hotel a lot over the past year!
I have to say the Hotel was as good as if not better than
we expected. The staff were extremely pleasant and helpful. We got
a Classic Room, (expect this is a standard room) which was quite
compact but very nice all the same. We had the usual en-suite etc
but pleasantly surprised with a sea view. We were bed &
breakfast and evening meal. All were superb. Hotel was very clean
and tidy and well presented.
What a lovely weekend. Room really very nice, but the best
bit was the staff. All so helpful and friendly could not ask
for better service and this with the great food what a great
Anniversary we had.
The reception staff were lovely when we arrived and also Stephen
and his staff in the restaurant were amazing. Food was
fabulous and staff were so attentive and made our stay so
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