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HomeOur HotelsMacdonald Windsor HotelTestimonials
Macdonald Windsor Hotel23 High StreetWindsor, BerkshireSL4 1LHTel 0844 879 9101International +44 1753 483100
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These are just some of the things guests have said after staying
at Macdonald Windsor Hotel.
The whole of the visit was a delight. Our room and
facilities were lovely - especially the provision of the
robes and slippers - a really nice touch. On the Friday night
we opted to have a meal in the hotel instead of eating out.
This was great and the service was exceptional as was the
breakfasts. The staff were constantly making sure that people
were being served and dishes cleared away. All of this was
done without ever invading your 'space' The reception staff
were also very helpful whenever we asked for any advice.
Overall all staff members that I have come into contact
with were all friendly and helpful and I cannot fault them at
From the moment we arrived to the time we left the staff were
incredible and extremely helpful. I have stayed at quite a few
Macdonald Hotels as I really love the chain, but this hotel is most
definitely my favourite. The breakfast was delicious and the
service was great (we dined out in the evening so are unable to
comment on the dinner). Also worth noting is I took my spaniel and
he loved it - the staff paid him lots of attention and it's so nice
to be able to take him with us on nights away.
The service we received from the moment we entered the hotel car
park to the time we left was excellent - from first to last. Adele
at reception was a delight and made our stay even more pleasant
with a card and a small cake when she released it was my husband's
The reception and concierge staff were incredibly warm, friendly
and welcoming (same applied to check out) and nothing was too much
I just wanted to write a quick note to thank you all for the
great trip across Christmas and New Year. The room was
fantastic. The service in every respect was superb and what I
have fortunately grown to expect from all of you at the Windsor
Macdonald. You all tell me " Mr. M...you are our favourite
customer" and I truly feel that and always feel so special when I
visit with you all.
We wanted to compliment you on the excellent service we received
from all concerned. Every single member of staff was
wonderful and it was a real treat to experience excellent service
in the UK. We received complimentary champagne and chocolates to
celebrate our wedding anniversary, a very special touch.
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