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Testimonials for Macdonald Windsor HotelMacdonald Windsor Hotel4 Stars

Macdonald Windsor Hotel23 High StreetWindsor, BerkshireSL4 1LHTel 0344 879 9101International +44 1753 483100

City Break
city break
Family fun
family fun
AA 1 Rosette
aa rosettes

These are just some of the things guests have said after staying at Macdonald Windsor Hotel.


After arriving at Windsor Castle and seeing the long line, we realized we had left our printed tickets in our apartment in London.  They only accepted printed tickets so we were going to wait in the long line when my husband realized there was another MacDonald hotel right there ( we were travelling up to Oxford to stay at Macdonald Randolpf Hotel).  He ran over to your hotel and spoke to Amy at the reception desk and explained our predicament.  He told her that we would shortly be staying at your Oxford location.  Amy was more than willing to help us out and printed our tickets for us and was so helpful to my husband.  Amy's service was above and beyond and was not even necessary since we were not guests at that location (or any location yet).  We were so impressed by her.  We will definitely be recommending your chain to anyone we know because of the wonderful service we received.

Samantha Adams

Stayed August 2016

I am emailing you as I would like to recognise the fantastic service provided from the concierge guys at your Windsor hotel (David Lawson and his team).  We have stayed at this hotel on many occasions and each time we return we always receive an exceptional service from these guys, and I truly feel that they are an absolute credit to your hotel chain.

Jan Webster

Family Celebration - August 2016

The service from start to finish was first class. Maggie our coordinator was excellent in keeping us informed and up to date with the arrangements. Peter who looked after us during our party was superb. Confident, discreet yet expert at putting everyone at ease. The food was fantastic. 

Barbara & Alan Kurtz

Stayed June 2016

I must thank you for all you did beforehand to make our weekend celebrations run so smoothly and such an enjoyable success.  Everything was just right from the parking to reception, to the rooms, with which the whole family was very happy.  Alan and I had a lovely room at the top of the hotel with a balcony which necessitated frequent visits from all the grandchildren so they could wave and pretend to be royalty!
Our special meal was excellent and I must ask you to reiterate our thanks to Peter and his assistant Christo who looked after us so very well.  Nothing was too much trouble and helped to make the whole event truly memorable


Stayed April 2016

We had an absolutely fabulous time, we didn't get nowhere near as much done as we would have liked, but there is just so much!!, our daughter loved watching the changing of the guards and was so excited that the excellent location of your hotel enabled us to do this.  Our room was wonderful and we only wish that we would have had more time, thank-you both so much for taking care of us and enabling us to have a truly excellent short break, your hotel was as wonderful as I remembered and clearly this is a reflection of the outstanding way in which you and your respective teams operate it, thank you once again.

Kemal Chetitah

Stayed March 2016

I booked 2 rooms through your reservations department and they could not have been more helpful. The rooms were allocated next door to each other, and they were superbly appointed and kept very clean throughout our stay.

Aidan Thomas

Stayed March 2016

I was totally blown away by Windsor the building is beautifully done. The twin room was really nicely decorated, well equipped and spotlessly clean. The staff were very pleasant and warm but totally professional. 

Andrew Wells

Stayed January 2016

It was a special stay to celebrate my partners 30th birthday, we had both worked at the hotel over the opening period, it is where we met - so seemed the perfect get away. The weekend was especially exciting for us as we got engaged, and I know that the hotel and staff made the whole weekend more memorable for us.

Kate Jenkins

Stayed August 2015

I'd just like to say thank you for our recent stay. We stayed in a room which overlooked Windsor Castle. Waiting for us in our room was a welcome card and a cup cake each in a present box. The staff were so polite and pleasant and helpful, including the staff who parked my husband's car. We were in London to celebrate my son's 30th birthday and the stay in the Macdonald Windsor Hotel was definitely one of the highlights for me, I am only sorry we only had one night there. Please pass on our thanks to all your staff, the Macdonald Windsor Hotel is now my favourite place to stay in London.