Sign in / Register
Get our newsletter
HomeOur HotelsMacdonald Townhouse HotelTestimonials
Macdonald Townhouse Hotel101 Portland StreetManchesterM1 6DFTel 0844 855 9136International +44 1612 365122
Send us a message
These are just some of the lovely comment guests have made after
staying at Macdonald Towhouse Hotel.
As soon as we had put our cases down in our amazing room I
noticed our chocolate plate saying happy anniversary, there was a
knock on the door and Kitie presented us with a couple of glasses
of complimentary champagne. It was so thoughtful of the hotel
and we were both totally blown away by such a kind gesture. The
icing on the cake was a fabulous breakfast the next morning. It is
always really easy to complain about things these days but always
much more difficult to praise, but I really feel that praise is due
here, for such outstanding service.
I must say that this is one of the nicest hotel I have ever
stayed at! And what makes us think that is the personnel you have
there! They make the feeling/atmosphere in this hotel....
Our luggage didn't arrive with us, and as we had planned this
weekend for a long time (we should visit the 'Vogue Fashion Night
Out' in Manchester) - we kind of panicked! BUT, the kindness,
understanding and help from your people made it soooooo much
easier!! Especially Shaun and Harvey were awesome!!
Myself and 7 friends stayed at the hotel and the staff couldn't
have been more helpful. In particular I would like to praise
Chad and Harvey who were on reception. They made us feel most
welcome, were on hand to help with all of our questions and
requests and always had a smile on there faces. We had a great stay
and would definitely recommend to others in the future.
It's an exceptional hotel and we always go when working
for the BBC. We always get great service and well looked after, but
last week we had late finishes at work and then our BBC bureau boss
came for a drink we had sandwiches and fries and a level of service
above and beyond the very high standards they always set. I would
like you to know in what high regard we hold the staff; and hope
the Macdonald group know what a difference these people make to our
Get news & offers straight to your inbox
Stay connected with us: FacebookTwitterRSS Feed
Copyright © Macdonald Hotels 2011