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HomeOur HotelsMacdonald Randolph HotelTestimonials
Macdonald Randolph HotelOxford, OxfordshireOX1 2LNTel 01865 256 400International +44 1865 256 400
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These are just some of the things guests have said after staying
at Macdonald Randolph Hotel.
I made a special request prior to arriving at Macdonald Randolph
Hotel and John not only completed the task, but did so beyond our
expectations and extremely efficiently.
It was customer service at its best, the personal commitment of
all was exemplary.
I should like to congratulate you on the staff and service
provided on the day. It was exemplary and made for a wonderful
experience for my elderly Mum and her student granddaughter. A
wonderful tea was had by all!
The staff made us feel welcome & we felt very well looked
after! I always like to give feedback & can honestly day
there is nothing that could be improved at this hotel.
We stayed at the Macdonald Randolph in Oxford for the New Year's
Eve party and was absolutely blown away by the quality of the hotel
and our room was lovely. The staff couldn't have been more helpful
and with a smile on their face. The food was excellent and
the band was fantastic. (I danced solidly all night and that never
happens) :-) So just to say many thanks for a really really great
I know that we asked you to do a few things which were not the
norm, but the event went smoothly and to time. I was
particularly grateful to Sean for making sure that we kicked off on
time, and that the breaks that we had asked for at the beginning of
the evening and between starters and mains were well observed.
I had many comments on the night and since to say how lovely
the food was, and that it was served hot and not in overwhelming
quantity. Our MD commented that it was the first turkey meal
he had actually enjoyed in a long time.
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