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HomeOur HotelsMacdonald Randolph HotelTestimonials
Macdonald Randolph HotelOxford, OxfordshireOX1 2LNTel 0344 879 9132International +44 1865 256 400
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These are just some of the things guests have said after staying
at Macdonald Randolph Hotel.
I made a special request prior to arriving at Macdonald Randolph
Hotel and John not only completed the task, but did so beyond our
expectations and extremely efficiently.
It was customer service at its best, the personal commitment of
all was exemplary.
I should like to congratulate you on the staff and service
provided on the day. It was exemplary and made for a wonderful
experience for my elderly Mum and her student granddaughter. A
wonderful tea was had by all!
The staff made us feel welcome & we felt very well looked
after! I always like to give feedback & can honestly day
there is nothing that could be improved at this hotel.
We stayed at the Macdonald Randolph in Oxford for the New Year's
Eve party and was absolutely blown away by the quality of the hotel
and our room was lovely. The staff couldn't have been more helpful
and with a smile on their face. The food was excellent and
the band was fantastic. (I danced solidly all night and that never
happens) :-) So just to say many thanks for a really really great
Our room was beautiful and we constantly surprised, slightly
mystified and delighted by all the extra touches: complimentary
raspberry cakes when we had our tea, our room had an amazing view
over the Martyrs Memorial, champagne on ice was delivered to our
room, lovely chocolates were provided, breakfast in bed served at
no extra charge...it all added up to a most memorable and enjoyable
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