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Hotels in Windermere

Testimonials for Macdonald Old England Hotel & Spa, WindermereAA 4 Stars

Macdonald Old England Hotel & Spa23 Church StreetCumbriaLA23 3DFTel 0844 879 9144International +44 15394 87890

Rural EscapeFamily funOutdoor activitiesCulture & HistoryAA 2 RosettesSpa

These are just some of the lovely things guests have said after staying at Macdonald Old England Hotel & Spa.

Val Fieldhouse

Wedding July 2014

Every thing went to plan with Michelle and Kim overseeing all of the arrangements. Yes, there were a few hiccups, but these were beyond the control of Michelle and her team as the kitchen had taken over at this time, however, they were resolved efficiently by the Restaurant Manager and we were more than happy to accept. Alan, the most wonderful Toast Master was a wonderful bonus that we knew nothing about, he also helped to make our day, particularly when he led our procession down to pier for our well organised boat trip on the Lake.

Chris Davies

Stayed June 2014

Can I just say that Oana has been a credit to your hotel and organisation and has dealt with every change in a professional and helpful manner and should be recognised for all her hard work and efforts.

Mr & Mrs Lange

Stayed March 2014

All the staff were lovely and attentive. We felt very special and were nicely surprised with the chocolates, champagne and flowers. The room we got was gorgeous with beautiful views and the restaurant food was delicious.

Simon & Melanie

Stayed New Year 2013

Please could you pass on our thanks to all the bar staff especially to the bar manager who re-arranged our table when we got there as we were not sitting with our friends, also to the waiters and waitresses who were really great considering all the pressure they were under.

Laurence & Margaret Nicoll

Stayed November 2013

From when we arrived at the front door to when we left two days later your customer service at the hotel was absolutely excellent, they could not do enough for you.  We actually said in jest that if we sat long enough they would hold your coffee cup for you that is the length of the customer service went.  

Ashlea Boreham & Stacey Dickinson

Stayed October 2013

We went on our first family holiday with our 13 week old baby and nothing was too much trouble. We would specifically like to extend our thanks to one of the barmen, Conor. He was so polite, helpful and everything that you could wish for from staff. He went out of his way to help when our baby was crying and even though we ended up having room service, he cared about whether we enjoyed it by asking the next morning. All of your staff were extremely helpful and accommodating, even letting us take our baby round the pool in her car seat, so that we could enjoy the pool and Spa. Breakfast was sublime and plentiful. We couldn't have asked for any more.  

Paul Jansz

Stayed September 2013

I would like to thank everybody at the hotel for the great service that I received. The pool and gym facilities were excellent and all the staff were polite, professional and friendly.

Helen Pardy

Stayed September 2013

During my breakfasts and dinners, the food was exquisite! I haven't tasted better! I would point out that even though a very regular customer complained at every meal, no other customer I heard or saw felt the same way.

I had a most wonderful break and will return.