Sign in / Register
Get our newsletter
HomeOur HotelsMacdonald Old England Hotel & SpaTestimonials
Macdonald Old England Hotel & Spa23 Church StreetCumbriaLA23 3DFTel 0844 879 9144International +44 1539 442444
Send us a message
These are just some of the things guests have said after staying
at Macdonald Old England Hotel & Spa.
Please could you pass on our thanks to all the bar staff
especially to the bar manager who re-arranged our table when we got
there as we were not sitting with our friends, also to the waiters
and waitresses who were really great considering all the pressure
they were under.
From when we arrived at the front door to when we left two days
later your customer service at the hotel was absolutely excellent,
they could not do enough for you. We actually said in jest
that if we sat long enough they would hold your coffee cup for you
that is the length of the customer service went.
We went on our first family holiday with our 13 week old baby
and nothing was too much trouble. We would specifically like to
extend our thanks to one of the barmen, Conor. He was so polite,
helpful and everything that you could wish for from staff. He went
out of his way to help when our baby was crying and even though we
ended up having room service, he cared about whether we enjoyed it
by asking the next morning. All of your staff were extremely
helpful and accommodating, even letting us take our baby round the
pool in her car seat, so that we could enjoy the pool and Spa.
Breakfast was sublime and plentiful. We couldn't have asked for any
I would like to thank everybody at the hotel for the great
service that I received. The pool and gym facilities were excellent
and all the staff were polite, professional and friendly.
During my breakfasts and dinners, the food was exquisite! I
haven't tasted better! I would point out that even though a very
regular customer complained at every meal, no other customer I
heard or saw felt the same way.
I had a most wonderful break and will return.
Get news & offers straight to your inbox
Stay connected with us: FacebookTwitterRSS Feed
Copyright © Macdonald Hotels 2011