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A Warm Welcome to Macdonald Manchester Hotel & SpaAA 4 Stars

Macdonald Manchester Hotel & SpaLondon RoadManchesterM1 2PGTel 0161 272 3200International +44 1612 723200

City BreakShoppingAA 1 RosetteSpa

Paul Bayliss, General Manager at Macdonald Manchester Hotel & Spa

I was able to reflect on my first year of managing Manchester's largest luxury hotel and I viewed it as one of continued success, but most importantly a hotel with bags of ambition to make ourselves the very best hotel for service and luxury in Cottonopolis.

We enjoyed a year of consistent service delivery, whilst becoming one of the very best providers of conference and banqueting in the UK. Set alongside another impressive AA inspection and award for our Scottish Steak Club and spa facilities, our great team continues to go from strength to strength.

Their improvement in service delivery was most noticeable with our proudest award of the year, Manchester Evening News' "Manchester's Best Sleep".  There can be no finer accolade, given the 250 or so competitors that would have like to have held that award.

2014 for me is all about service delivery and excellence.  I am fortunate as we have further improvements planned for our lounge, spa, conference floor and bedrooms so that we remain the very best in Manchester at what we do.

Our ambitions are simple: to be not only Manchester's largest luxury hotel and spa, but also the very best at customer satisfaction.  I know we have a team and willingness to exceed your expectations each and every time.

I look forward to your arrival and the opportunity to show you why my team at Macdonald Manchester Hotel & Spa is so special.

Paul Bayliss MBE

General Manager