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Testimonials for Macdonald Manchester Hotel & Spa, ManchesterAA 4 Stars

Macdonald Manchester Hotel & SpaLondon RoadManchesterM1 2PGTel 0161 272 3200International +44 1612 723200

City BreakShoppingAA 1 RosetteSpa

These are just some of the things guests have said after staying at Macdonald Manchester Hotel & Spa.

Dan Wallace

Dined April 2014

Working freelance I have the pleasure of dining in some fantastic restaurants, all over the UK, and I have never been treated as well as I was by the manager that evening, a gentleman by the name of Richard Kennelly. Richard took the time to understand my concerns and resolved the matter in an extremely professional way that went over and above my expectations for service. He is an example of what customer service should be, and even took the time to engage in interesting dialogue and advice on being able to order 'off menu' items such as vegetables that can be sorely missed when working away from home.

I applaud you for employing such a proactive and professional person. I simply cannot praise him enough for the way he dealt with me last evening.

Benjamin Price

Spa - January 2014

The staff are always very friendly and professional and cannot do enough for you. The quality of the massages and facilities are fantastic.  

Lucy Greenwood

Everything from the car parking, to check in, the panoramic room to check out was perfect. Keep doing what you do so well. Can't wait to visit again.

Ahmed Alnuaimi

When I entered the hotel lobby I found a big group of around 20 people, but it did not take more than 2 minutes from the receptionist to check them in, then she treated me very well.   Especially when she saw that my arm was in a sling she searched for the best room suited for me.