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Macdonald Linden Hall Golf & Country ClubLonghorsley, MorpethNorthumberlandNE65 8XFTel 0844 879 9084International +44 1670 500000
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These are just some of the things guests have said after staying
at Macdonald Linden Hall Golf & Country Club.
Graham was very helpful and made sure out day was
enjoyable, spa is much improved and food was outstanding too.
We celebrated my daughter's confirmation with a family dinner
for 13 people in the Dobson Restaurant and despite the hotel being
extremely busy with other events such as dinners and weddings, the
service on the evening was excellent throughout.
Some of our guests are fussy with their food, however your staff
tended to their every need making the meal really enjoyable for
all. From the table setting & decoration to the
cutting of the cake, all went very well making the evening a total
Following a lovely Spa break at linden Hall in Northumberland
yesterday, for my girlfriends birthday treat. I am compelled to
request credit is given to two staff members, that really went over
and above to make our stay as special as possible.
Firstly we wish to recognize a young lady called lauren who
served us in the Dobson restaurant , we found her very polite and
helpful, we were served a cold dinner but Lauren handled this
mistake brilliantly , dropping her other tasks immediately to
attend to our needs and really made us feel important. She provided
us with a fresh meal and a complimentary bottle of wine.Her manner
throughout the whole evening was superb and very personal, she is
defiantly a credit to your team at linden hall.
Secondly we wish to praise Lisa from the spa department who from
start to finish made sure all our needs were met with a personal
yet professional touch.
Karen was thoughtful, helpful, caring - clearly went out of her
way to ensure that all three of us were ok and we really, really
appreciated her kindness - as the situation was a little unsettling
for us! The excellent service that your staff are providing,
even when we weren't even staying with you, is exceptional.
We just want to give them a huge pat on the back as without them
we would not keep returning every three weeks. We plan to
return again in 3 weeks as planned and are even going to have Xmas
there. The Spa staff know us by name and the Linden Tree have
a table already set up for us which is wonderful. These
wonderful people deserve a big big thank you and I wish to convey
this to you.
In the run up to the event Karen Amann was extremely helpful and
organised, easy to get in touch with, and great at giving
ideas/suggestions. This was all a big help when organising a
large event. Whilst we were at Linden Hall all the staff were
extremely helpful, particularly Anna Wadcock and the other Karen -
nothing was a problem for them, they were quick to respond to any
requests and worked with us throughout the day/evening. The
food was at an excellent standard, which isn't always the case at
these events, and the accommodation was also lovely.
The evening was a tremendous success and all the feedback I've
had has been extremely positive. The service had been second
to none, with everyone being very friendly and helpful. The
food had been beautiful and the meal was finished and cleared in
good time, which left the rest of the evening for speeches,
socialising and drinking!
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