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HomeOur HotelsMacdonald Inchyra Hotel & SpaTestimonials
Macdonald Inchyra Hotel & SpaGrange RoadFalkirkFK2 0YBTel 0844 879 9044International +44 1324 711911
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These are just some of the things guests have said after staying
at Macdonald Inchyra Hotel & Spa.
We cannot fault the service that we received by the members of
staff and we thank them all. We will be highly recommending
Macdonald Inchyra Hotel & Spa and making a point of mentioning
the attention to detail that is made by the above staff. Each
of them ensured that our wedding day and stay was special and we
cannot thank them enough.
I felt that I had to write to yourself to pass on our
appreciation of your assigned manager that evening who was Mr
Colin Grieve. I have never met a more conscientious and
customer focussed individual he made every one of our party
feel confident that the day would go like clockwork - which it
If there is an award for outstanding service then the ladies at
reception certainly deserve it. I would add in the housekeeper as
Rona McGuire and Carlene Miller went out of their way to assist
and offer advice to us to ensure that the evening was
successful. The rooms were excellent and the food and service
was by far the best we have experienced.
Everyone and i mean every single one of our 85 delegates and
committee were impressed with the way your event team handled our
event from start to finish we were made to feel most welcome in
your hotel. There was not one single issue from start to finish
that was a cause for complaint. The food feedback was 5 stars the
conference was only one of three events on the Saturday night with
two weddings and a full restaurant yet our service had no delays
and no issues with quality.
I would like to pass on our huge thanks to everyone for making
it so special for my mum who turned 60. From the lovely girls on
reception who offered to decorate her bedroom to save me some work,
the wonderful pampering provided by the spa staff, and finally the
restaurant staff who looked after us so well - everyone was first
class. There was a wedding going on the same day but from the level
of service provided we would not have known - not an easy feat! I
will definitely be returning to the Macdonald Inchyra Hotel &
Spa and would not hesitate in recommending it to others. Your staff
are a credit to you.
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