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Macdonald Holyrood Hotel81 Holyrood RoadEdinburghEH8 8AUTel 0344 879 9028International +44131 550 4500
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These are just some of the lovely things guests have said after
staying at Macdonald Holyrood Hotel.
I know I said it to you but I wanted to stress that although we
are just one of many companies / conferences that you have through
your doors you made us feel like we were special and the only
people that mattered.
I've stayed at many hotels over the years and have never beed
treated so well, the hotel staff were outstanding and could not
have been more polite and helpful. It was an absolute pleasure and
we thoroughly enjoyed it.
Just wanted to Tell you that we had a great time at your hotel
this pass week. We were on the CIE Tour Around Scotland!!
Your staff was Great!!! Adrien, Jason, David in the bar and
Restaurant were amazing!!!
I had booked the weekend in advance of planning a proposal to my
girlfriend (now fiancée!), Niamh. I had e-mailed ahead to let the
hotel know about my plans. I got a swift reply from Charlene Elvin
- she upgraded us to a great room and organised rose petals for the
bed. When we arrived I met Gareth, who was absolutely fantastic
from check in to check out. We were both amazed with the
service we received from these two members of your staff. They
helped exceed all of my expectations of how good our stay would
Superb, delightful, attentive, congenial staff - all staff
ranging from concierge and reception desks to dining room and bar
wait staff to those attending to room cleanliness.
Your head of concierge Gareth Drummond displayed a truly
excellent knowledge of the local area and went above and beyond to
help me locate a much sought after video game. He contacted a
few stores for me and after some searching found one and due to it
being a bit further away from the hotel contacted one of his off
duty colleagues who purchased the game and brought it to the hotel
as I was running out of time and unable to make the journey
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