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A Warm Welcome to Madonald Elmers Court Hotel & ResortAA 3 Stars

Macdonald Elmers Court Hotel & ResortSouth Baddesley RoadHampshireSO41 5ZBTel 0844 879 9060International +44 1590 676011

Rural EscapeFamily funSpa

Since my appointment as General Manager in 2009, it has been a pleasure for me to welcome our guests to the stunning 23 acre site at Macdonald Elmers Court Hotel & Resort which is situated at the edge of the New Forest, overlooking the Solent Estuary and beautiful Isle of Wight.

In the last 5 years the property has gone from strength to strength and our commitment to provide excellent service to all our guests is at the very heart of my team's ambition.

Macdonald Elmers Court Hotel & Resort has played a key part in the local community with myself sitting as a Board Director of Lymington Chamber of Commerce and as a Hotel Group Chairman for the New Forest Tourism Association.  We also support several local charities and initiatives including Oakhaven Hospice and the New Forest Trust.

Despite the difficult financial times we have all faced in recent years, Macdonald Elmers Court Hotel & Resort has seen a strong growth driven by a solid trading performance.

We are now recognised as one of the areas finest wedding and banqueting venues around.  Our conference facilities have become even more popular with local and national companies, and we are regarded as a key spa destination.

Our company continues to invest on our product and in the last few months of 2013 we completed ten newly refurbished bedrooms, saw a spa refurbishment as well as free WiFi installation.  As a team we are fortunate to know that further improvements are planned for our property in 2014 and beyond.  Is it through these continued improvements and by ensuring that we have the very best talent in our team, which allows us to consistently stay ahead of our competitors here in the New Forest.

Our aspirations are simple: we do not only seek to be the top luxury hotel, resort and spa destination in the New Forest, but also aim to be the very best at delivering customer satisfaction.

I know we have the team and willingness to exceed your expectations each and every time you visit us and I look forward to your arrival and the opportunity to demonstrate to you our unique product and outstanding service.

Jean-Marc Poumel
General Manager