Since my appointment as General Manager in 2009, it has been a
pleasure for me to welcome our guests to the stunning 23 acre site
at Macdonald Elmers Court Hotel & Resort which is situated at
the edge of the New Forest, overlooking the Solent Estuary and
beautiful Isle of Wight.
In the last 5 years the property has gone from strength to
strength and our commitment to provide excellent service to all our
guests is at the very heart of my team's ambition.
Macdonald Elmers Court Hotel & Resort has played a key part
in the local community with myself sitting as a Board Director of
Lymington Chamber of Commerce and as a Hotel Group Chairman for the
New Forest Tourism Association. We also support several local
charities and initiatives including Oakhaven Hospice and the New
Despite the difficult financial times we have all faced in
recent years, Macdonald Elmers Court Hotel & Resort has seen a
strong growth driven by a solid trading performance.
We are now recognised as one of the areas finest wedding and
banqueting venues around. Our conference facilities have
become even more popular with local and national companies, and we
are regarded as a key spa destination.
Our company continues to invest on our product and in the last
few months of 2013 we completed ten newly refurbished bedrooms, saw
a spa refurbishment as well as free WiFi installation. As a
team we are fortunate to know that further improvements are planned
for our property in 2014 and beyond. Is it through these
continued improvements and by ensuring that we have the very best
talent in our team, which allows us to consistently stay ahead of
our competitors here in the New Forest.
Our aspirations are simple: we do not only seek to be the top
luxury hotel, resort and spa destination in the New Forest, but
also aim to be the very best at delivering customer
I know we have the team and willingness to exceed your
expectations each and every time you visit us and I look forward to
your arrival and the opportunity to demonstrate to you our unique
product and outstanding service.