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HomeOur HotelsMacdonald Crutherland HouseTestimonials
Macdonald Crutherland HouseGlasgowG75 0QJTel 0344 879 9039International +44 1355 577000
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These are just some of the things guests have said after staying
at Macdonald Crutherland House.
Just want to say a huge thank you for last night, the meal was
fantastic, can you let the Chef know the service was great and the
night was enjoyed by all. The Manager was great and helped with
We thoroughly enjoyed our stay this time and feel that the
customer service was exceptional from the moment we checked in to
the moment we left and has definitely improved in standards. The
food in the restaurant was of a high standard and the waiter who
served us was very friendly and helpful.
The hotel looked fantastic from the ceremony to the wedding
dinner (the food and drink was exceptional) to the evening
celebrations. Our day was a joy from beginning to end and that was
due to the dedication, precision and kindness of all the staff in
making it such a special day for us both.
We regularly come for spa days/treatments and the beauty
therapists are always so friendly, professional and spot-on with
their recommendations of best treatments, etc.
We would like to say what a great time we had and thank the all
the staff for their excellent service. We regularly come for
spa days/treatments and the beauty therapists are always so
friendly, professional and spot-on with their recommendations of
best treatments, etc.
We would like to thank Linsey for her relaxed, but very efficient
management of the leisure facilities. There is such a nice
atmosphere there. Some spa places can be a bit
'stuffed-shirt' and make you feel very uncomfortable, but not
Macdonald Crutherland House was an excellent venue, the food,
accommodation, and surroundings were outstanding, and as customer
services I would like for you on my behalf to give thanks to Nikki
and Iain you are very lucky to have members of staff like this.
The hotel is beautiful and food amazing, but without the staff
it wouldn't be the same, and you presented everything in a very
friendly, professional and clear way. Nothing was too much
trouble, and the communication was first class the whole time we
were planning our day. Even if we had a little hiccup it was
resolved instantly without any trouble. Your team are
I just want to mention your staff as they are a credit to your
company. In particular, Fraser and the team in the spa who are just
so focused on offering great customer service from checking in to
our departure. Reception staff are warm and welcoming and
provide service with a smile. On one of the busiest nights of
the festive season, your function staff still managed a great
service and nothing was too much trouble. All in all we had another
thoroughly enjoyable stay and are already thinking of planning our
return visit next Christmas.
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