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HomeOur HotelsMacdonald Crutherland HouseTestimonials
Macdonald Crutherland HouseGlasgowG75 0QZTel 0844 879 9039International +44 1355 577000
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These are just some of the lovely comments guests have made
after staying at Macdonald Crutherland House.
We would like to say what a great time we had and thank the all
the staff for their excellent service. We regularly come for
spa days/treatments and the beauty therapists are always so
friendly, professional and spot-on with their recommendations of
best treatments, etc.
We would like to thank Linsey for her relaxed, but very efficient
management of the leisure facilities. There is such a nice
atmosphere there. Some spa places can be a bit
'stuffed-shirt' and make you feel very uncomfortable, but not
Macdonald Crutherland House was an excellent venue, the food,
accommodation, and surroundings were outstanding, and as customer
services I would like for you on my behalf to give thanks to Nikki
and Iain you are very lucky to have members of staff like this.
The hotel is beautiful and food amazing, but without the staff
it wouldn't be the same, and you presented everything in a very
friendly, professional and clear way. Nothing was too much
trouble, and the communication was first class the whole time we
were planning our day. Even if we had a little hiccup it was
resolved instantly without any trouble. Your team are
I just want to mention your staff as they are a credit to your
company. In particular, Fraser and the team in the spa who are just
so focused on offering great customer service from checking in to
our departure. Reception staff are warm and welcoming and
provide service with a smile. On one of the busiest nights of
the festive season, your function staff still managed a great
service and nothing was too much trouble. All in all we had another
thoroughly enjoyable stay and are already thinking of planning our
return visit next Christmas.
We found several members extremely helpful and friendly. I have
young children who the staff took time to make a fuss over and
really made the stay extremely special. Nicola particularly stood
out as a lovely young lady who was an asset to your hotel. The
whole team came across as really professional and enthusiastic.
We had a wonderful Wedding Day and would like to personally
thank you for all your support in ensuring the day ran as planned.
We would also like to extend our thanks to Callum and Iain
for the support they provided throughout the day, it was very much
appreciated and we have many memories which we shall treasure
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