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Testimonials for Macdonald Craxton Wood Hotel & Spa, near ChesterAA 4 Stars

Macdonald Craxton Wood Hotel & SpaParkgate Road, LedshamChesterCH66 9PBTel 0844 879 9038

ShoppingRural EscapeFamily funOutdoor activitiesCulture & HistoryAA 2 RosettesSpa

These are just some of the lovely things guests have said after staying at Macdonald Craxton Wood Hotel & Spa.

    Julie Forbes

    Stayed November 2014

    What a luxurious relaxing feel it has. We felt totally spoilt, with expert back massage and facial, relaxation rooms overlooking beautiful gardens and pristine steam rooms and swimming pool.

    The hotel was warm and welcoming with a great choice of delicious food and we felt, good value for money.

    Maggie Jameson

    Stayed June 2014

    This stay was exceptional. I think you have a cluster of extremely nice people on your staff in Macdonald Craxton Wood giving outstanding care and service. 

    Tyrone Mathews

    Stayed May 2014

    The service in the restaurant and bar was excellent. Mario (I believe was the name of the restaurant manager) ran an extremely professional and well organised team who made the breakfasts a relaxing and pleasurable experience. 
    Specific praise to both staff named Alex in the restaurant and also the two male bar staff (Ben was one of them I forgot to check the name of the other) on Saturday evening were extremely friendly and helpful. There was clearly an ethos of high standards and good customer service instilled in all staff, which is all to often sadly lacking in today's society. 

    Mr Farnell

    Stayed March 2014

    Without exception everyone we had contact with was courteous,pleasant and well informed no matter what our requests were.  In particular please thank Gemma and Alison for their help in organising everything for my party of 23 people.  All the rooms are excellent and the food at breakfast and dinner was outstanding.

    Meriel Balshaw

    Celebration - February 2014

    The well presented hot buffet came out on time and all our guests passed comment on how much they thoroughly enjoyed the food. It was excellent.  Please pass our compliments to the chef and his team.  We, along with a few guests took advantage of the hotel and stayed overnight another reason why we chose this particular venue and we were not disappointed.

    Mrs Davies

    We have just returned from a reunion staying at Macdonald Craxton Wood, Ledsham and would like to send our thanks for a fantastic stay.

    Everything went well and thanks to all staff, Gemma for dealing with our booking so well, Chris on Reception, Alison on Reception for her help, nothing was too much trouble for her from local knowledge to booking theatre seats. In the resturant Mario and Alex and all the staff were first rate, and not forgetting domestic staff and even the young barman who all made our stay very enjoyable.