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Hotels in Birmingham

Testimonials for Macdonald Burlington Hotel, BirminghamMacdonald Burlington HotelAA 4 Stars

Macdonald Burlington HotelBurlington Arcade, 126 New StreetBirminghamB2 4JQTel 0344 879 9019International +44 121 643 9191

City BreakShoppingFamily fun

These are just some of the lovely things guests have said after staying at Macdonald Burlington Hotel.

    Anna Hickey

    I have to say a big thank you to you and your staff I booked a room at the last minute on Friday  we were only staying the night.    

    All the staff on reception, restaurant, the man I never took his name in the restaurant absolutely  fab so nice to my son and Dad.    

    We had a most fab room I know we didn't get to stay long our flight was the following morning  and we were gone just after six.    

    It's the nicest place with the best staff I have come across honestly. Highly recommend.


    We have stayed with you on many occasions and always feel very content and happy with our stay.

    Chris Gregory

    We were very fortunate enough to have Simon, the new maintenance manager come to help us. He was a very pleasant helpful chap with a wonderful friendly attitude, instantly allaying our concerns and sorting the problem quickly and graciously.

    George Griffiths

    In my life I have travelled extensively and have stayed in over 475 hotels. I have not encountered  a warm, hospitable and caring approach as that of Lisa at breakfast...anywhere else. 

    Nethersole Family

    The staff were cheerful friendly and polite.  Melpo on reception was truly charming. and when we came to check out we again had a warm and friendly exchange with Richard Westley.

    Christine Moore

    The room was laid out correctly and beautifully presented. Rachael helped me decide on food choices and drinks choices. 

    Tim Franklin

    John is always cheerful, attentive, polite and a joy to have around. I visit the hotel at least monthly and he serves us tea and coffee in the lobby. I would be disappointed to visit and not find him there. He is a first class advertisement for your hotel and a huge asset to your business.