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Hotels in Birmingham

Testimonials for Macdonald Burlington Hotel, BirminghamMacdonald Burlington HotelAA 4 Stars

Macdonald Burlington HotelBurlington Arcade, 126 New StreetBirminghamB2 4JQTel 0344 879 9019International +44 121 643 9191

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These are just some of the lovely things guests have said after staying at Macdonald Burlington Hotel.


    Stayed November 2015

    We have stayed with you on many occasions and always feel very content and happy with our stay.

    Chris Gregory

    Stayed November 2015

    We were very fortunate enough to have Simon, the new maintenance manager come to help us. He was a very pleasant helpful chap with a wonderful friendly attitude, instantly allaying our concerns and sorting the problem quickly and graciously.

    George Griffiths

    Stayed June 2015

    In my life I have travelled extensively and have stayed in over 475 hotels. I have not encountered  a warm, hospitable and caring approach as that of Lisa at breakfast...anywhere else. 

    Emma & Jon Wright

    Stayed May 2015

    ...upon arrival I was told we had been upgraded as it was my birthday, obviously I was thrilled. We were put on the 5th floor and on entering our room I was blown away it was HUGE, lovely big bed, chairs, ice bucket and his and hers sinks in the bathroom, lovely. As if been upgraded wasn't enough I had a beautiful plate of cakes, fruit and chocolate, and towels displayed in the shape of hearts on the table, I really thought this was a beautiful touch and really appreciated the thought. 

    Nethersole Family

    Stayed March 2015

    The staff were cheerful friendly and polite.  Melpo on reception was truly charming. and when we came to check out we again had a warm and friendly exchange with Richard Westley.

    Christine Moore

    Event - March 2015

    The room was laid out correctly and beautifully presented. Rachael helped me decide on food choices and drinks choices. 

    Tim Franklin

    Visited March 2015

    John is always cheerful, attentive, polite and a joy to have around. I visit the hotel at least monthly and he serves us tea and coffee in the lobby. I would be disappointed to visit and not find him there. He is a first class advertisement for your hotel and a huge asset to your business.