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Hotels in Birmingham

Testimonials for Macdonald Burlington Hotel, BirminghamAA 4 Stars

Macdonald Burlington HotelBurlington Arcade, 126 New StreetBirminghamB2 4JQTel 0844 879 9019International +44 121 643 9191

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These are just some of the lovely comments guests have made after staying at Macdonald Burlington Hotel.

Hazel Lloyd

Stayed November 2013

We enjoyed a fantastic breakfast the following day, and received excellent service, which was attentive but not intrusive.
We will in future now only stay at the Burlington as the levels of service we received have been exceptional.   The hotel itself is also very beautiful.  We will be recommending this hotel to our friends and business associates.

Abdullah Al-Ismail

Stayed November 2013

I recently stayed at Mcdonald Burlington in Birmingham New Street and wanted to say the staff were absolutely great.

They were very welcoming and constantly gave fab recommendations for eating out.

James & Bella

Stayed November 2013

The wedding was amazing. You guys did so much to make the day wonderful. Everything that we wanted or could have wanted, or wanted and didn't realise that we wanted, it was catered for. Everything from the initial planning through to setting off after our breakfast was perfect.

Ms Whitsed

Stayed October 2013

The hotel reception staff could not help us enough with our requests and ordering room service food.

Just to also to mention the service from the restaurant from Saturday. Claire Maddock, who made us a cup of tea on arrival no bother. The hotel itself was beautiful and as a regular traveller this one would be on my to do again list, the staff should be proud to work there 

Ms van Panhuys

Stayed October 2013

Receptionist Richard - he welcomed me, was very helpful and service minded.
Waitress Dawn - she served me well, adviced me in a professional way and looked after me.
Waitress Niomi - she was there were needed and served me well.

These 3 people, including the waitress at breakfast, made me feel at home!

Mrs Jones

Stayed September 2013

I would just like to share with you the wonderful experience that we had last weekend at Macdonald Burlington Hotel.  Richard was on duty that day and the service that he gave to me and my family was excellent and most helpful.  We have stayed in many hotels far and wide, but the curtious and helpful manner in which Richard dealt with our party on arrival was by far the best that we have ever experienced.  One of our family members who is currently in a wheel chair, needed a walk in shower - and Richard managed to juggle things around so that he could meet that request.

E. Jones

Stayed September 2013

The reception staff were particularly helpful and went far above and beyond what we would consider the normal call of duty.  We were delighted to receive a room upgrade as we were celebrating my husbands birthday and a very rare night away before our new baby is born.  It really added to the occasion.