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Testimonials for Macdonald Bath Spa HotelAA 5 Stars

Macdonald Bath Spa HotelSydney RoadBathBA2 6NSTel 01225 444 424International +44 1225 444 424

City BreakShoppingCulture & HistoryAA 2 RosettesSpa

These are just some of the lovely comments guests have made after staying at Macdonald Bath Spa Hotel.

Mr Ludvik

Stayed November 2013

During my recent stay at Macdonald Bath Spa hotel I left two mobile phone chargers in the desk drawer of my room. After telephoning the hotel they checked the room, found the items and promptly posted them to me. I received them the next day.

This was first class customer service and very much appreciated.

Mr Walker - Squadron Leader (Retired)

Stayed October 2013

I have long regarded the Bath Spa Hotel as being the best hotel in the country - I make this point having stayed in many chain hotels during my time in the Royal Air Force.  The quality that pervades every aspect when one walks through the front entrance is admirable and inspiring - the rooms are opulent, the food is very special and the staff are attentive and at pains to make the guest's stay as pleasurable as possible. 

Mr Fletcher

Stayed September 2013

The service by Agnes was superb, showing me to my room, telling me a bit about the hotel, I am a tour guide, showing me the facilities too.  The breakfast room head host was also very helpful and offered to show me where Churchill stayed.

R Smith

I wanted to write to let you know about the wonderful service we received from three of your staff about two Sundays ago. First, when I called up, Chris (from conscierge) answered the phone and how lovely to speak to someone with a bit of banter (you can't beat the more mature staff!!). He answered my query about lunch outside knowledgably and told me that yes you still serve lunch outside, of course dependant on the weather on the day. When we arrived we received a smiley greeting from both Sirapa and Joel plus chats about their homes inThailandandGrenada. Then to really finish off the pleasant lunch, Chris came over to say hello and a chat.