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HomeOur HotelsMacdonald Ansty HallTestimonials
Macdonald Ansty HallAnsty, nr Coventry, WarwickshireCoventry CV7 9HZTel 0344 879 9031International +44 2476 612222
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These are just some of the things guests have said after staying
at Macdonald Ansty Hall.
We would like to make you aware of the consistently high
standard of customer service provided by Elio Recchia,
the Restaurant Manager, at Macdonald Ansty Hall. We've
stayed at the hotel a number of times over the last 10 years and he
has always been charming and helpful. When we got married at
Ansty Hall in October 2011 he was fantastic. Each time we
return he remembers us, no mean feat with the number of people he
must meet every year.
Your staff, as always, were fabulous - pleasant, polite and very
well trained in their individual roles. The food was excellent and
the restaurant manager was outstanding. Our room was large and
beautifully appointed and the bathroom was the cleanest we have
ever had in a hotel.
Rarely have we stayed at a hotel where so nice a welcome awaited
us. Check in was fast and efficient and Scott was especially
welcoming. Our room was delightful and spotless and the staff were
In the restaurant, under the care of Cavartina our every need
was anticipated and met with a smile. Nothing was too much
I can't praise the staff enough especially Chris Stroud you
Reception Manager who dealt with a comment I made with great
efficiency. Chris and the staff are a credit to your organization
and we will defiantly return to Macdonald Hotels.
From the moment I booked to the minute we left, my friend and I
received nothing but the best and most courteous service from all
of your staff there. Nothing was too much trouble and every
request was performed with a smile and professional dignity
of people who enjoy their job and have the desire to ensure the
guests at the hotel wanted for nothing.
I want particularly to praise two of the staff members in the
Dining room, I do not know their names but it was the Maitre d' and
a charming polish gril who has worked for you for a few years, I
cannot speak highly enough of them.
The hotel had the perfect mix of modern facilities coupled with
old fashion charm and the quality that you find in so many of the
great Scottish country houses. Complete perfection.
I have been lucky enough to eat in some of the best restaurants
and stay in some wonderful hotels, and having been in the industry
myself for 35 years, one becomes quite discerning concerning these
matters and I have to say that the hotel and its resaurant is
amazing for the value but it is the service in particular at
your Macdonald Ansty Hall that is up in the top catergory.
Our wedding coordinator Lorraine was really supportive and
knowledgeable in helping us to plan our wedding and the whole
process was very smooth and straightforward, which was exactly what
we were hoping for. The staff on the day were very helpful,
attentive and organised.
We are certain our wedding wouldn't have gone as perfectly
as it did without all their help.
Please pass on my sincere thanks to all the team at Macdonald
Ansty Hall for making our stay and my mother and son's birthdays so
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