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HomeOur HotelsGisborough Hall HotelTestimonials
Gisborough Hall HotelWhitby Lane, GuisboroughNorth YorkshireTS14 6PTTel 0844 879 9149International +441287 611 500
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These are just some of the lovely things guests have said after
staying at Gisborough Hall Hotel.
As a party of 18 (including a fair few young children) we were
very conscious as not to disturb the other guests and tried to make
them as 'invisible' as possible. Your restaurant staff however made
them all feel incredibly special and grown up which in turn meant
us as parents felt very relaxed.
We would just like to say the hotel in general and dinner were
wonderful and we would also just like to pass on our compliments to
the staff at the hotel, from the receptionists to the staff at the
bar and the restaurant. They were very courteous, helpful and
friendly. It was a pleasure to see such hardworking attentive
On arriving home after spending a lovely weekend at Gisbrough
Hall Hotel, l realised l had left a bottle of Elemis body oil in my
room, l would have not bothered but l had only just bought the
quality product and used it only a couple of times, but l contacted
the reception staff, who informed me that Wendy had found the oil
and it had been placed in lost property, and that it would be
posted on to me. To my delight l have received the product today.
l would like you to thank Wendy and the staff at Gisbrough
Hall HOtel on my behalf for their superb customer care and genuine
All the staff across the board are a credit to the hotel. Every
single member of staff we crossed was extremely well presented,
along with being friendly, efficient, professional and welcoming.
We visit hotels regularly and I have background experience in the
hospitality industry, and I have never known an establishment to
have such a fantastic network of staff. They made our stay at the
hotel exceptional and have caused us to recommend it to our family
and friends. We will definitely be staying at the hotel
The level of attention and service we received was wonderful, I
really felt that nothing was too much trouble and really wanted
them to know how much it was appreciated.
I book many large group bookings and where possible try to use
Macdonald hotels as the level of service and overall standard is
better than most hotels chains, but you have raised that standard
to an all new level and should be very proud of not only a
fantastic hotel but a group of staff that clearly enjoy making
people's stays special.
It is because of stay's like this that I will not only continue to
use your hotel but other Macdonald hotels as well.
Professional but friendly at the same time is a difficult mix to
capture but I would suggest the team at Gisborough have it off pat.
Especially the team involved in the Bistro bar.
The hotel is great, the food is great but the service is what
makes it and it will be my hotel of choice when I am back in the
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