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HomeOur HotelsGisborough Hall HotelTestimonials
Gisborough Hall HotelWhitby Lane, GuisboroughNorth YorkshireTS14 6PTTel 0844 879 9149International +441287 611 500
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These are just some of the lovely things guests have said after
staying at Gisborough Hall Hotel.
We had 4 generations celebrating mothers day and all said it was
the best mothers day ever. Not only was the room fabulous the think
that really made it was the service we received was exemplary, your
team made us all feel so welcome and so special. The manager
on duty also came to see us to make sure everything was o.k which
really showed that he cared, he was such a nice chap too.
The care, attention and friendliness of your staff made this a
Mothers day to remember and Im really not sure how we will ever top
Food i couldn't fault, really liked how alternate menus work
every other night. Staff so friendly i didn't feel uncomfortable on
my own. Byron, Kirsty leading the restaurant were fantastic - well
organised and obliging with all requirements.Service staff of Faye,
Jess and all waiters / waitress was impeccable given there young
age they appeared smart professional and very very well trained.
Breakfast was well organised every morning and presented and cooked
to a really high standard.
As a party of 18 (including a fair few young children) we were
very conscious as not to disturb the other guests and tried to make
them as 'invisible' as possible. Your restaurant staff however made
them all feel incredibly special and grown up which in turn meant
us as parents felt very relaxed.
We would just like to say the hotel in general and dinner were
wonderful and we would also just like to pass on our compliments to
the staff at the hotel, from the receptionists to the staff at the
bar and the restaurant. They were very courteous, helpful and
friendly. It was a pleasure to see such hardworking attentive
On arriving home after spending a lovely weekend at Gisbrough
Hall Hotel, l realised l had left a bottle of Elemis body oil in my
room, l would have not bothered but l had only just bought the
quality product and used it only a couple of times, but l contacted
the reception staff, who informed me that Wendy had found the oil
and it had been placed in lost property, and that it would be
posted on to me. To my delight l have received the product today.
l would like you to thank Wendy and the staff at Gisbrough
Hall HOtel on my behalf for their superb customer care and genuine
All the staff across the board are a credit to the hotel. Every
single member of staff we crossed was extremely well presented,
along with being friendly, efficient, professional and welcoming.
We visit hotels regularly and I have background experience in the
hospitality industry, and I have never known an establishment to
have such a fantastic network of staff. They made our stay at the
hotel exceptional and have caused us to recommend it to our family
and friends. We will definitely be staying at the hotel
The level of attention and service we received was wonderful, I
really felt that nothing was too much trouble and really wanted
them to know how much it was appreciated.
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