Macdonald Hotels &
Resorts has been awarded the highest accolade by the world's
leading provider of holiday exchange services as a result of
feedback from more than 1,100 domestic and international guests who
are also RCI members.
RCI has awarded its RCI Gold Crown quality rating for 2016 to
Resorts which host RCI guests across Europe.
The RCI Gold Crown award is given to resorts which meet exacting
standards in areas such as housekeeping, maintenance, hospitality
and check-in/check-out procedures, as well as satisfying an
evaluation of resort facilities, amenities and services. All RCI
members are invited to complete a comment card on return from a
stay in an RCI-affiliated resort and their scores are used as the
basis for the RCI resort quality ratings.
On the award Simon Jackson, CEO of Macdonald Resorts, said: "We
constantly strive to offer the best resort experiences available
anywhere in the world and the fact that so many guests clearly
recognise and appreciate our efforts is tremendously welcome
"It's a resounding endorsement of the high standards of service
our people deliver every day."
RCI Gold Crown is the highest of the three RCI awards and it is
the first time Macdonald
Hotels & Resorts has gained the RCI Gold Crown award across
eight of its nine resorts, with Lochanhully achieving the RCI
Silver Crown award.
Simon Jackson continues: "We are proud that no matter where
guests stay, across our portfolio in Spain, England, Wales or
Scotland, they always enjoy the warmest welcome, great food and the
attention with which the Macdonald brand has become
RCI has more than 40 years' experience of running timeshare
resorts and has a community of 3.8 million timeshare owner members
who access more than 4,500 resorts in over 100 countries through
RCI's Weeks and Points exchange programmes.
Dimitris Manikis, VP, Business Development, RCI Europe, Middle
East and Africa, said: "Delivering a quality holiday experience to
our members lies at the heart of our core purpose and promise. It
means everything to RCI to know that our members can be assured of
a consistency of quality in the resorts we send them to and for
that reason we applaud and congratulate Macdonald Resorts for
investing in meeting and exceeding the expectations of our members,
as is evident from the feedback we have received."
Macdonald Hotels & Resorts is privately owned and has been
offering guests fine hospitality options for 25 years. It operates
over 40 hotels across the UK and has resorts in the UK, Spain and