A leading five star hotel in Oxford has had the honour of being named 'Hotel of the Year' for its outstanding customer service and management, and financial performance.

Macdonald Randolph Hotel beat off competition from 43 other Macdonald Hotels around the UK to win the award at the hotel group's annual national award ceremony held near Chester.

The historic hotel, part of The Macdonald Hotels' Signature Collection, has been recognised for its financial performance, generating a sales growth of 8.1% of the last year and an uplift in hotel operating profit by 10.7%.

The hotel has consistently improved its figures for nine years running and room occupancy continues to increase year on year.

Macdonald Randolph Hotel was also awarded 'Hotel of the Year' for consistently good guest feedback and from websites such as TripAdvisor.

The hotel, considered by many to be an Oxford institution, has played host to prime ministers, presidents, world leaders and a recent visit from the Clintons, and holds a 'wall of fame' in the hotel lobby, with pictures and signatures from famous guests.

Michael Grange, general manager, said: "This is a fantastic testament to our team's commitment to the hotel and customer service.  We receive consistently positive feedback from our customers whether it is via TripAdvisor or personal letters of appreciation, so it is a great honour for this to be recognised within the group.

"The visitor and business economy is important to the city of Oxford and we are proud to provide one of the city's best-loved places to stay."

The hotel, famous for its afternoon tea and award-winning food, is working towards achieving its third AA Rosette in The Restaurant. The hotel also recently celebrated being named AA Hotel Group of the Year 2013/2014.