Macdonald Burlington Hotel in Birmingham has been awarded a
prestigious Gold Standard Accreditation at the recent VenueVerdict
Awards, which recognises the highest level of customer satisfaction
The Gold Standard Accreditation is awarded quarterly and based
on feedback from conference organisers and hosts looking at how
likely they are to recommend a venue for a conference or event.
The VenueVerdict awards and accreditations are based on rigorous
research conducted by BDRC Continental, the UK's largest
independent market research agency.
Situated in the heart of Birmingham on New Street the Macdonald
Burlington Hotel has 16 flexible suites suitable for conferences
and events which are equally as suited to large corporations as
they are smaller local businesses. The historic hotel even has a
history of hosting heads of state.
The esteemed Accreditation provides a broad measure of service
standards based entirely on the voice of the customer and
highlights the success and focus of the team at Macdonald
Derek McDonagh, regional managing director, at Macdonald
Burlington Hotel, said: "The ability to host large conferences is
crucial in keeping Birmingham top of the list for businesses
choosing a city to host an event. Our conference and events team is
proud to offer the highest quality of service and facilities."
The four-star Macdonald Burlington Hotel often hosts large
conferences in the Horton Suite, which can hold up to 500 people
and has its own entrance.
"We could not be more pleased with our first VenueVerdict Gold
Standard Accreditation and I'm very proud of the team here in
James Bland, Client Services Director within the Hotels and
Hospitality Division of BDRC Continental, said: ""Macdonald
Burlington Hotel in Birmingham has been awarded a prestigious
VenueVerdict Gold Standard Accreditation, which recognises the
highest level of customer satisfaction for conferences, following
the most recent assessment of customer feedback by independent
market research company BDRC Continental."
Macdonald Burlington hotel offers free WiFi, delicious food and
competitive packages for conference organisers.
Macdonald Hotels recently celebrated being named AA Hotel Group
of the Year 2013/2014.