Ten employees from across Macdonald Hotels & Resorts have
been recognised for their outstanding work in 2013, beating stiff
competition from across the country to be crowned Macdonald Hotels
& Resorts High Achievers at a grand awards ceremony and gala
dinner earlier this month.
The ceremony hosted by the group's Chief Executive, David Guile,
at Macdonald Burlington Hotel
in Birmingham, celebrated those who have excelled in their duties
over the last year. It also marked the group's most recent
achievement of being named AA Hotel Group of the Year 2013/14.
Winners included: Fraser Letham of Macdonald Crutherland
House, East Kilbride for Fitness Instructor of the Year; Iain
Robertson of Macdonald Houstoun House, West
Lothian for Bartender of the Year; Martha Wood of Macdonald
Swan Hotel, Grasmere for Receptionist of the Year; Danielle
Robinson of Macdonald Alveston Manor
Hotel, Stratford-upon-Avon for Reservationist of the Year;
Manuel Fernandes Luz of Macdonald Randolph Hotel,
Oxford for Chef of the Year, Megan Fairclough of Macdonald Manchester
Hotel & Spa for Conference and Events Porter of the Year;
Rebecca Gooding of Macdonald Manchester
Hotel & Spa for Waiter of the Year; Anna Suwala of Macdonald Berystede
Hotel & Spa near Ascot for Spa Therapist of the Year;
Elizabeth Corcoran of Macdonald New Blossoms
Hotel, Chester for Housekeeping Assistant of the Year; and
Abigail Davey of Macdonald Frimley
Hall Hotel & Spa for Conference & Events Sales
Co-ordinator of the Year.
Now in its sixth year, the Macdonald Hotels & Resorts High
Achievers Awards offer individual hotels the opportunity to
nominate their outstanding team members to find the highest
achieving employee in a range of categories including reception,
restaurant and bar, and housekeeping. The 'High Achievers' award
system, recognises and rewards those who have made a concerted
effort to develop their skills and knowledge, as part of the
group's commitment to offering the highest quality of product and
With over 100 staff nominated across the group's 45 hotels,
candidates in all categories underwent a series of rigorous tests
to be determined as the overall winner. Along with role
specific criteria, nominees were judged knowledge of the group, the
delivery of their role and the feedback received from the
candidate's general manager and customers.
Marie Pollock, Training and Development Manager at Macdonald
Hotels & Resorts, commented: "It has been a fantastic year for
Macdonald Hotels & Resorts. Following our AA Hotel Group of the
Year win, it is now a pleasure to acknowledge our staff, whose hard
work and commitment is integral to the ongoing success of the
"The High Achievers Awards were established to encourage our
staff to develop their careers, and improve their skills in the
knowledge that their efforts will be recognised and rewarded.
"From front of house to food and beverage and back office
functions, we are passionate about providing the highest possible
standards of training and career development. The High Achievers
Awards help us encourage aspirations and reward those who perform
at the highest level."
For more information visit www.MacdonaldHotels.co.uk.