In what can only be described as an outstanding achievement
Macdonald Hotels & Resorts last night (23 September) has, for
the second time in 6 years scooped the prestigious AA Hotel Group
of the Year 2013/14 award in London.
Achieving AA Hotel Group of the Year 2013/14 underlines the
group's commitment to deliver outstanding standards of product and
service across its 40-strong hotel group. Demonstrating
ongoing investment, an unwavering focus on the quality of food and
customer care further enhanced by the launch of The Macdonald
Hotels' Signature Collection earlier this year and a progressive
approach to its corporate and social responsibility were all
factors which impressed the judges.
This latest accolade comes just 12 months after the leading
hotel group was crowned AA Eco-Hotel Group of the Year in
recognition of its commitments to fulfil self-imposed 'Room 15'
energy saving targets.
David Guile, Chief Executive of Macdonald Hotels & Resorts,
commented: "We are both delighted and proud, on behalf of all our
employees to have won AA Hotel Group of the Year, especially as it
is the second time in five years that we have received this
"This award is a testament to the quality and dedication of our
Executives, Hotel Managers and all our team members, each of whom
have played an important role in our commitment to service
excellence and the continued financial success of the group."
Andrew Strong, CEO of the AA said of Macdonald Hotels &
Resorts' award: "I am delighted that Macdonald Hotels and Resorts
are the AA Hotel Group of the Year for 2013 and have gained this
It's been an incredibly exciting 12 months for Macdonald Hotels
& Resorts. Earlier this year, The Macdonald Hotels'
Signature Collection was launched. Offering captivating and
historic locations, award-winning restaurants, a personalised
service and fine attention to detail, the group's leading
five-star, 4-red star and upper 4-star hotels now proudly bear The
Macdonald Hotels' Signature Collection status; including the
five-star Macdonald Bath Spa Hotel in Bath and the recently awarded
4-red star Macdonald Windsor Hotel.
Completing £10million in investments over the last 12 months,
significant projects have included; a £1million investment at
Macdonald Forest Hills Hotel & Spa, Aberfoyle, a £1million new
golf clubhouse at the Spey Valley Championship Golf Course at
Macdonald Aviemore Resort and £700,000 invested into new bedrooms
at Macdonald Rusacks Hotel.
With over £6million of capital expenditure already committed
this year, and significant investments earmarked for the next 12
months, the group continues to lead the way. These projects
include a further £1million IT investment, completing next month
which will enable the group to provide a free WiFi service to all
guests, several projects underway to build on the already
successful Vital spa brand and investment planned to enhance the
facilities at Macdonald Berystede Hotel & Spa near Windsor.
Moreover, the group is still firmly committed to its quality
food offering and continues to develop and invest in new ideas to
remain consistently ahead of the competition. Restaurants
across the group now collectively hold over 40 AA Rosettes, the
highest number of any hotel group, which includes most recently, a
second AA rosette at the Jeremy Wares restaurant at Macdonald
Houstoun House and a third AA rosette at Rocca Bar & Grill
Restaurant located in the iconic Macdonald Rusacks Hotel.
Notes to editors
· Established in
1990 by Donald Macdonald and colleagues, over the past 23 years
Macdonald Hotels & Resorts has steadily and successfully
expanded from its beginnings in Aberdeenshire to become the UK's
largest privately owned hotel group.
Operating over 45 hotels across the UK and ten resorts
throughout the UK and Spain, the group continues to invest and now
employs over 4,000 staff and operates in excess of 4,500 hotel
Firmly committed to excellence, the leading hotel group
continues to invest to offer its guests the highest standards of
product and service delivery across a portfolio of beautiful,
And whatever the dining occasion; breakfast, business meeting,
conference, banquet or intimate dinner, Macdonald Hotels &
Resorts is proud of its promise to serve only the finest and
freshest produce, with flavoursome dishes always prepared from
whole raw ingredients.
A forward-thinking, environmentally responsible hotel group,
through its 'Room 15' programme led by internal 'green teams',
Macdonald Hotels & Resorts continues to focus on achieving
ambitious, self-imposed energy saving targets. This includes
reducing its electricity and fossil fuel usage by 15% by 2015.
This unwavering commitment to achieving the highest quality
standards in every aspect of the business has seen Macdonald Hotels
& Resorts receive numerous prestigious accolades. This
has included named 2013 - 2014 AA Hotel Group of the Year,
2012-2013 AA Eco-Hotel Group of the Year, receiving the MIDAS award
for the Best Breakfast 2011/12, a 2012 Good Egg Award by Compassion
for World Farming, the National Customer Service Awards for Leisure
and Tourism and the coveted 2013 Carbon Trust Standard.