Golfing greats, including the legendary Arnold Palmer and
Roberto De Vicenzo (1967 Open winner) have experienced its stylish
interior that includes 70 tastefully appointed bedrooms and the
refined dining experience of its acclaimed 2AA Rosette Rocca Bar
& Grill.
And after recently winning two gongs at the prestigious Golf
Tourism Scotland Gold Standard Awards, the 4-star Macdonald Rusacks
Hotel that overlooks the iconic
St. Andrews golf course, has further established its enviable
reputation as one of Scotland's top golfing
holidays destinations.
For on 3 November, the judging panel of an awards that
celebrates the very best in golf
tourism, named Macdonald Rusacks as Hotel of the Year (large
hotel category) while in recognition of his outstanding customer
service, hotel porter Simon Redmond was named joint-winner of the
Young Industry Person of the Year category.
Kevin Keenan, who since 2008 has been general manager of
Macdonald Rusacks Hotel, commented: "I am very proud of the entire
team at the Macdonald Rusacks Hotel, whose passion and commitment
to consistently delivering the highest standards of personal
service has contributed to the great and the good of Scotland's
golfing industry conferring two major awards on our hotel.
"As a team, including our dedicated golf concierge Heidi Orr, we
always strive to maintain consistency of service and product for
our discerning business and leisure guests and to continually build
strong relationships with our key golf operators.
"Moreover, in partnership with Adrian and Susan Pieraccini, our
guests from all over the world savour the reassurance of tasting
only the freshest and finest quality of Scottish food, served with
an Italian twist and skilfully prepared by chefs using only whole,
raw ingredients."
In addition, golf aficionados who come to stay at Macdonald
Rusacks Hotel, part of Macdonald Hotels & Resorts, the UK's
largest privately owned hotel group, can choose to reserve the Tom
Morris or Bobby Jones suite. Both afford stunning views over
the hallowed 18th green of the Old Course and the sweep
of the West Sands and North Sea beyond.
And 20 year-old porter, Simon Redmond, is typical of the
exemplary service offered to patrons of the
St. Andrews hotel. As Keenan explained: "Simon's attitude
and approach to his work is brilliant - and was certainly noted by
the judges. One of our customers, Links Golf, nominated Simon
for the award after their group of twelve guests arrived at the
hotel well after midnight and Simon personally organised food for
them all. He looks after people very, very well."
As the festive season approaches, Keenan and his hard-working
team are not resting on their laurels as they focus on further
improving occupancy and work with the St Andrews Links Trust to
further tee-off business opportunities over the winter months.
www.MacdonaldHotels.co.uk/Rusacks
