Useful Information About Our Hotel

• • Check In/Out

    Check-in time at the Macdonald Marine Hotel is 2pm and we ask that you check out of your rooms by 11am on the day of departure. We can offer late check-out on request, subject to availability (fees may apply).

    Directions

• • Children

    Kids will love receiving their own check-in card, activity pack and bubble bath as part of our It's Kids promotion, and under 12s stay and eat a delicious breakfast for free on family breaks at all Macdonald Hotels when sharing a room with a parent or guardian.

    Children are welcome throughout the Macdonald Marine Hotel & Spa, when accompanied by an adult. Baby cots and essential supplies are available from housekeeping, children's menus and highchairs are supplied in our restaurant and family rooms are available. Children under 5 stay for free, those aged between 5 and 12 stay for £15 when they share a room with their parents or guardians.
    

• • Cancellation Policy

    Our cancellation policy is dictated by the restrictions of your room package. Please consult our booking Terms & Conditions to avoid any unnecessary cancellation fees.

• • Pets

    Dogs are welcome at the Macdonald Marine Hotel & Spa. Guide dogs stay for free and pets stay for a fee of ₤10 per night.

• • Security

    Your safety, security and comfort are our priority at the Macdonald Marine Hotel & Spa. Security cameras operate throughout the hotel and car park and each bedroom door is fitted with a deadlock. There is a safety deposit for the use of guests and the Reception is staffed 24 hours a day.

• • Parking

    100 complimentary parking spaces are available at the Macdonald Marine Hotel & Spa. Accessible spaces are also available for disabled guests and visitors.

    Directions

• • Environmental

    At the Macdonald Marine Hotel & Spa we care for the environment. We operate a company-wide Environmental and Sustainability Policy so you can choose our hotels with a clear conscience. As part of our commitment, we operate sustainable purchasing arrangements with the suppliers of our food, consumables, equipment, energy and chemicals. We actively minimise waste through the recovery and recycling of materials, effective energy efficiency measures, a comprehensive pollution prevention policy and responsible use of transport; and we consistently review our standards in alignment with environmental guidelines.

• • Accessibility

    All areas of the Macdonald Marine Hotel & Spa are accessible to wheelchair users. Several accessible parking spaces and guest rooms are available and guide dogs are welcome throughout.

• • Booking Terms and Conditions

    Please see our booking terms and conditions for full information.

• • Allergies

    Please advise us when booking if you suffer from allergies so that we can make your stay at the Macdonald Marine Hotel & Spa as comfortable as possible.