Useful Information About Our Hotel

• • Check In/Out

    Check-in time at the Macdonald Manchester hotel is 2pm and we ask that you check out of your rooms by 11am on the day of departure. We can offer late check-out on request, subject to availability (fees apply). If you need to check in early, please enquire at Reception (subject to availability, fees apply).

    Directions

• • Children

    Children are welcome throughout the Macdonald Manchester hotel when accompanied by an adult. Cots and highchairs can be provided on request and special children's menus are available. Babysitting services can be arranged locally and we offer inter-connecting rooms subject to availability.

• • Cancellation Policy

    To avoid unnecessary cancellation fees, if you need to cancel your booking at the Macdonald Manchester hotel please let us know before 2pm on your day of arrival. For group bookings, please give us a minimum of 72 hours' notice. After these times fees will apply.

    Please see our full booking Terms & Conditions.

• • Pets

    Service dogs are welcome at the Macdonald Manchester hotel.

• • Security

    Your safety, security and comfort are our priority at the Macdonald Manchester hotel. Security cameras operate throughout the hotel and car park, there are safes in every guestroom and our Reception desk is staffed 24 hours a day. Each bedroom door is fitted with a double lock, chain and spyhole and our ladies-only rooms are on their own secure floor.

• • Parking

    There are 85 parking spaces available on a first-come, first-served basis in the Macdonald Manchester hotel's secure car park, 6 of which are fully accessible for disabled guests and visitors. Cars are left at owners' risk and a keycode is required on exit which can be obtained from reception following payment. Please enter Berry Street, M1 2AR into your satellite navigation if you are travelling to the car park. View a parking map here.

    Directions

• • Environmental

    At Macdonald Hotels we care for the environment. We operate a company-wide Environmental and Sustainability Policy so you can choose our hotels with a clear conscience. As part of our commitment, we operate sustainable purchasing arrangements with the suppliers of our food, consumables, equipment, energy and chemicals. We actively minimise waste through the recovery and recycling of materials, effective energy efficiency measures, a comprehensive pollution prevention policy and responsible use of transport; and we consistently review our standards in alignment with environmental guidelines.

• • Accessibility

    The Macdonald Manchester hotel offers accessible rooms and 6 accessible parking spaces. We also have Braille lift buttons, visible and audible smoke alarms and panic alarms in some rooms. Guide dogs are welcome.

• • Booking Terms and Conditions

    Please see our booking terms and conditions for full information.

• • Allergies

    Please advise us when booking if you suffer from allergies so that we can make your stay at our Manchester hotel as comfortable as possible.