Useful Information About Our Hotel

• • Check In/Out

    Check-in time at Macdonald Holyrood Hotel is 2pm and we ask that you check out of your rooms by 12pm on the day of departure. We can offer late check-out on request, subject to availability (a fee will apply).

    Directions

• • Children

    Children are welcome throughout the Macdonald Holyrood Hotel, excluding the private Club Floor.
    Baby cots and essential supplies are available from housekeeping, a babysitting service can be arranged and highchairs are supplied in our restaurants. Children under 5 stay for free when they share a room with their guardian and children under 14 stay at a reduced rate.

• • Cancellation Policy

    To avoid unnecessary cancellation fees, please see our booking Terms & Conditions.

• • Pets

    Guide dogs are welcome at the Macdonald Holyrood Hotel.

• • Security

    Your safety, security and comfort are our priority at the Macdonald Holyrood Hotel. There is a private safe in every bedroom, doors are equipped with deadlocks and spyholes, our Reception desk is staffed 24 hours a day and security cameras operate throughout the hotel.

• • Parking

    The Macdonald Holyrood Hotel operates a valet parking service, available to all guests for a fee of £20 per day. 24 secure spaces are available and are allocated on demand.

    Directions

• • Environmental

    At the Macdonald Holyrood Hotel we care for the environment. We operate a company-wide Environmental and Sustainability Policy so you can choose our hotels with a clear conscience. As part of our commitment, we operate sustainable purchasing arrangements with the suppliers of our food, consumables, equipment, energy and chemicals. We actively minimise waste through the recovery and recycling of materials, effective energy efficiency measures, a comprehensive pollution prevention policy and responsible use of transport; and we consistently review our standards in alignment with environmental guidelines.

• • Accessibility

    The Macdonald Holyrood Hotel offers a selection of accessible rooms featuring widened door frames, lowered light switches and extra handrails. Guide dogs are welcome.

• • Booking Terms and Conditions

    Please see our booking terms and conditions for full information.

• • Allergies

    Please advise us when booking if you suffer from allergies so that we can make your stay at the Macdonald Holyrood Hotel as comfortable as possible.