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Contact Us

Here you will find all the contact information you will need. Whether you need to contact a specific hotel, ask about your booking or are looking for our media and business details, it's all here for you.

Contact a hotel

You can find hotel telephone numbers on each of our hotel pages or use the 'send us a message' link on the hotel page to e-mail your chosen hotel.

Hotels in Scotland

Aberdeen Hotels

Aberfoyle Hotels

Aviemore Hotels

Edinburgh Hotels

Glasgow Hotels

Inverness Hotels

North Berwick Hotels

Peebles Hotels

Perthshire Hotels

St Andrews Hotels

Stirling Hotels

Hotels in North England

Chester Hotels

Luxury Manchester Hotels

North Yorkshire Hotels

Northumberland Hotels

Preston Hotels

Shropshire Hotels

Warrington Hotels

Wigan Hotels

Luxury Hotels in The Lake District

Grasmere Hotels

Windermere Hotels

Ullswater Hotels

Hotels in The Midlands & Wales

Birmingham Hotels

Coventry Hotels

Stratford-upon-Avon Hotels



Hotels in London & South England

Ascot Hotels

Bath Hotels

Camberley, near Farnborough Hotels

Hemel Hempstead Hotels

Marlow Hotels

Newbury Hotels

Oxford Hotels

Southampton Hotels

The New Forest Hotels

Windsor Hotels

Woodstock Hotels

Customer Service

If you have feedback regarding your experience with Macdonald Hotels please contact Customer Services. Please note we are not able to take any reservations on this number.


T: 0845 120 4991



Or write to Customer Services at:

The Customer Services Manager.

The Bobsleigh, Hempstead Road,

Bovingdon, Hertfordshire



Customer Services Opening Times:

Mon - Thurs - 9am - 4pm

Fri - 9am - 2.30pm