Contact a hotel
You can find hotel telephone numbers on each of our hotel pages
or use the 'send us a message' link on the hotel page to email your
chosen hotel.
View our full list of hotel contact numbers
Customer Service
If you have feedback regarding your experience with Macdonald
Hotels please contact Customer Services. Please note we are
not able to take any reservations on this number.
T: 0845 120 4991
E: customer.services@Macdonald-hotels.co.uk
Or write to Customer Services at:
The Customer Services Manager.
The Bobsleigh, Hempstead Road,
Bovingdon, Hertfordshire
HP3 0DS.
Customer Services Opening Times:
Mon - Thurs - 9am - 4pm
Fri - 9am - 2.30pm
Central Reservations Office
Contact our Central Reservations office to make a
new/amend/cancel booking.
Call Centre Opening Times
Mon - Fri 08:30 to 21:00
Sat - Sun 09:00 to 17:00
UK & Europe
Room Reservations and Reservation Enquiries
Please note that this telephone number is for room reservations
and enquiries only.
T: 0844 879 9210
T: +44 (0) 1506 815 142 (International)
E: enquiries@Macdonald-hotels.co.uk
We will endeavor to call you within one working day. During
periods of high call volumes we may take longer to come back to
you, however we will do so as quickly as possible.
USA Central Reservations Office
(Located in the USA. Also group quotations available)
Toll Free: 1 888 892 0038
Corporate Affairs
Cameron Grant, 3x1
Office: 0141 221 0707
Mobile: 07771 960 326
Marketing
For all press and media enquiries please see below. Any
marketing agencies looking to introduce themselves should send
information to marketing@Macdonald-hotels.co.uk
Press and Media Information
National B2B, Consumer & Press Information
Eve Robertson
T: 0141 221 0707
E: erobertson@3x1.com
W: www.3x1.com
Macdonald Hotels & Resorts Gift Vouchers
Macdonald Hotels & Resorts Image Library
Registered in Scotland No. SC247423 Registered Office: Whiteside
House, Bathgate, West Lothian, EH48 2RX
