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People Development

Our overall development programme is called 'Stairway to Success'. It's designed to help our people become managers, and equip managers, supervisors and employees with the skills and knowledge they need to progress to more senior positions.

The development programme is broken down into five levels. It starts with a one-day induction, and continues through supervisor, head of department, operational manager and up to general manager training. We run in-house bespoke training courses, external courses as well as e-learning covering subjects such as:

  • Enquiry handling
  • Train the trainer
  • Leading and developing teams
  • Finance workshops
  • Wine and spirits education

 Stairway to success.jpg


MA Programme

Maintaining quality and developing our people means measuring ourselves against recognized outside standards.

Our Modern Apprenticeship programme is open to all employees. We run approximately 60 apprenticeships at various levels (1-3) and all for individuals aged from 17 years-old.  On successful completion of the 12-18 month training, graduates receive a nationally recognised award which reflects their skills and level of competence within their chosen role, from food and beverage to housekeeping and front office. 


ILMLogo.jpg Institute of Leadership and Management

This programme covers a full range of management competencies from supervisory up to general manager level. The ILM programme is nationally accredited starting at Level 2 for supervisors, Level 3 for heads of department and Level 5 for senior managers. View Sean Denny's profile here.


Apprentice Chef Programme

Our food quality is key to our success. We use the finest of ingredients and have won numerous AA Rosettes and other awards for its standards. Macdonald Hotels Chef's Apprenticeship Scheme for under 24 year-olds is one way we keep up the standard; our apprentices spend time learning the necessary skills needed to deliver the standards we set. Well over 200 young people have already taken part in this scheme.

Macdonald Hotels are proud to offer an industry leading Chef Modern Apprentice Programme in Scotland working in partnership with Tennent's Training Academy.  This will be open to any chefs within the group who are under 25 years of age and don't currently have their SVQ Level 3 in Professional Cookery.

The first intake of eight apprentices will be put onto the finest training programme in Scotland.  The programme is a one year course. During the year they will be offered a wide range of learning and development courses, giving the tools to enhance skills and further their careers.

The programme includes:

  • Monthly visits from a trainer/assessor.
  • 10 free teaching days at the Tennents Training Academy covering different topics each month
  • Intermediate Food Hygiene Certificate

The programme culminates in a competition for the Modern Apprentice of the year with the chance to win great prizes including the opportunity to work with some of the best chefs in the UK. 


Senior Operations Managers Development Programme

Aimed at our high flyers of the future, this programme supported by a structured training plan and assigned a Mentor from the Senior Management team. This 12 month programme equips the candidates with the tolls to become a 1st appointment general manager.